Terms & Conditions

Terms and Conditions for Wood Riches - E-commerce Store for Wooden Laser Cut Products

Effective Date: December 21, 2024

Welcome to Wood Riches! These Terms and Conditions (“Terms”) govern your use of our website,https://woodriches.shop/  (the "Site"), and the purchase of products from Wood Riches. By accessing or using the Site and placing an order, you agree to abide by these Terms. If you do not agree with these Terms, you must not use the Site or make any purchases.

1. General Information

Wood Riches is an online retailer specializing in high-quality laser-cut wooden products. Our products include, but are not limited to, wooden home decor, personalized items, gifts, and more.

2. Account Registration

  • Eligibility: You must be 12years or older to create an account and make a purchase on the Site. If you are under 12, you must have permission from a parent or guardian to use the Site.
  • Account Responsibility: You agree to provide accurate, current, and complete information when creating your account and to maintain the confidentiality of your account details.
  • Security: You are responsible for all activities under your account, and Wood Riches is not liable for any unauthorized use.

3. Products and Pricing

  • Product Descriptions: We strive to provide accurate and up-to-date descriptions of our products. However, we do not guarantee that the product descriptions, pricing, or other content on the Site are error-free.
  • Pricing: All prices listed on the Site are in the applicable currency and include taxes unless stated otherwise. Prices may be updated or changed at any time without notice.
  • Customization: Some products may offer customization options (e.g., personalized engraving). Please ensure that you review all specifications before placing an order. Once an order is placed, it cannot be modified.

4. Orders and Payments

  • Placing an Order: By placing an order, you are making an offer to purchase products under the terms and conditions outlined in this agreement.
  • Order Confirmation: After you place an order, you will receive an email confirming your order details. This is not an acceptance of your order but rather an acknowledgment of your order.
  • Payment: We accept various payment methods, including bank transfer and sadpay Payments must be made at the time of purchase.
  • Cancellation: Once an order is placed, we cannot guarantee the ability to cancel or modify it. If you need to cancel an order, contact customer service as soon as possible, and we will do our best to accommodate you.

5. Shipping and Delivery

  • Shipping Methods: Wood Riches offers a range of shipping options. Shipping times and costs are provided during checkout based on the destination and selected shipping method.
  • Delivery Time: Estimated delivery times will br 3 to 4 working days These are estimates, and actual delivery times may vary based on external factors such as weather, customs, or shipping carrier delays.
  • International Orders: we do not offer international shipments

6. Returns and Refunds

  • Return Policy: We offer a 7-day return policy for most products. If you are not satisfied with your purchase, you can request a return or exchange within 7 days of receiving the product. The product must be unused, in its original condition, and in the original packaging.
  • Customized Products: Custom-made or personalized items are non-refundable unless damaged or defective.
  • Damaged or Defective Items: If your product arrives damaged or defective, please contact our customer support team immediately. We will provide easy return or replacement upon verification.

7. Intellectual Property

  • Copyright: All content on the Site, including but not limited to logos, designs, text, images, and videos, is owned by Wood Riches or its licensors and is protected by intellectual property laws.
  • Product Designs: The laser-cut designs and artwork used for our products are the intellectual property of Wood Riches. These designs cannot be reproduced, sold, or used without prior written permission from us.
  • Trademarks: The Wood Riches name and logo are trademarks of Wood Riches. You are not permitted to use these trademarks without prior consent.

8. User Conduct

  • Prohibited Actions: You agree not to use the Site for any unlawful, harmful, or fraudulent activity, including but not limited to:
    • Distributing viruses, malware, or any other harmful software.
    • Engaging in harassment, abuse, or discrimination.
    • Using false or misleading information.
  • Reviews and Feedback: You may leave reviews or feedback on our products. By submitting content to our Site, you grant Wood Riches a non-exclusive, worldwide license to use, display, and modify your content for promotional purposes.

9. Privacy Policy

Your use of the Site is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using the Site, you consent to the practices described in the Privacy Policy.

10. Limitation of Liability

  • No Liability for Certain Damages: To the fullest extent permitted by law, Wood Riches is not liable for any indirect, incidental, special, or consequential damages arising from the use of the Site or products purchased from us.
  • Product Liability: Our liability for any product purchased is limited to the purchase price of the product. We are not responsible for any personal injury, property damage, or loss that may result from the use of our products.

11. Indemnity

You agree to indemnify and hold harmless Wood Riches, its employees, affiliates, agents, and contractors from any claims, losses, damages, or expenses (including legal fees) arising out of your use of the Site, violation of these Terms, or infringement of any rights of a third party.

12. Termination

We may suspend or terminate your access to the Site at any time, without notice, for violation of these Terms or for any other reason deemed appropriate by us. Upon termination, you must stop using the Site and all related services immediately.

13. Governing Law

These Terms are governed by the laws of  Pakistan, and any disputes shall be resolved in the appropriate courts of Pakistan

14. Modifications

Wood Riches reserves the right to modify or update these Terms at any time. Any changes will be effective immediately upon posting on the Site, and it is your responsibility to review the Terms regularly. Continued use of the Site after changes to the Terms constitutes acceptance of those changes.

15. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

  • Email: swoodriches@gmail.com
  • Phone: +92 329 747 1100
  • Address: Wood Riches, [ gulber road Block A,jinnah colony,faisalabad

Thank you for choosing Wood Riches for your wooden laser-cut products!